These GENERAL TERMS and CONDITIONS govern the relationship between 3D Lab Academy Ltd., on the one hand, and the Users of websites and services located on the Site-3dlab.bg (hereinafter referred to as Users), on the other hand.
3D Lab Academy EOOD is a company registered under the Commercial Law of the Republic of Bulgaria with UIC BG205099725, with registered office and address of management: Begunovtsi, district Pernik, P.K. 2395, 59 Glavna Street, e-mail address: [email protected], telephone: 0876-56-56-09 and 0876-17-48-01
Please read the fully published General Terms and Conditions before using the information and commercial services offered on 3dlab.bg.
This document contains information about the activities of 3D Lab Academy EOOD, and the general conditions for use of the products provided by 3D Lab Academy EOOD, regulating the relations between us and each of our Users. Confirmation of the General Terms and Conditions is a necessary and mandatory condition for concluding the contract between the User and 3D Lab Academy EOOD.
By accepting the General Terms and Conditions, the User agrees to have his personal data processed on the basis of the contract concluded between him and 3D Lab Academy EOOD. The processing of personal data is done in accordance with the Privacy Policy of the Site-3dlab.bg.
Definitions
For the purposes of these general terms and conditions, the following terms shall be understood as follows:
Website – www.3dlab.bg and all its subpages.
User – is any natural person / legal entity that acquires goods or uses services from www.3dlab.bg.
General Terms and Conditions – these General Terms and Conditions govern the relationship between 3D Lab Academy EOOD and the Users.
Training – Online video tutorials, files, media, photos, codes and similar resources in the field of 3D visualization and design.
Product/s – Everything for sale and you can download from 3dlab.bg – 3D models, textures, HDRI, Freebies, etc. The products purchased from the market are digital products.
Market – A platform that contains all products in 3dlab.bg.
Personal data – information about an individual that reveals his physical, psychological, mental, family, economic, cultural or social identity.
Concluding a training contract
3D Lab Academy Ltd. offers its Users Training in the field of 3D visualizations and design. In order to use the offered Trainings, the Users must create a training request. For this purpose the User registers on the site 3dlab.bg.
For registration on the site, the User provides an email address. In order to make a request for purchase of Training it is necessary for the User to choose a specific Training, to enter the following data – email, names, phone, invoice data of a legal entity, choice of payment method, to declare with confirmation of acquaintance and consent with the content of these General Terms and Conditions and the conditions for Confidentiality of personal data by checking the appropriate fields.
After successful payment of the training fee, the User will have access to the Training.
The data described above are mandatory for the purposes of registration, for creating a User profile and for concluding a Training Contract. The Training Contract is considered concluded from the moment of sending by 3D Lab Academy EOOD an e-mail message confirming the registration for training of the User, which e-mail is sent to the e-mail address specified by the User.
All conditions, such as access, technical requirements and price are described on the registration page of each Training.
Concluding a contract for ordering products from CG Market
3D Lab Academy Ltd. offers its users digital products. “Product” and “Products” is everything that is offered in the Market of 3dlab.bg and can be downloaded from 3dlab.bg – 3D models, textures, HDRI, Freebies, scripts and the like.
In order to purchase a product from the market, a user needs to register on the site and request a purchase. In order to make a request for the purchase of a Product it is necessary for the User to select a specific Product / s and to enter the following data – email, names, telephone, invoice data of a legal entity, choice of payment method, to declare with confirmation of acquaintance and consent to the content of these General Terms and Conditions and the conditions for Confidentiality of personal data by checking the appropriate fields.
Payment Methods, Pricing and Payment Processor
After registration on the site 3dlab.bg and an order for the purchase of a Product and / or Training, Users must choose one of the following payment methods:
- Credit / debit card payment – when choosing a credit / debit card payment, a payment page will open where you enter your card details – card type, card number, validity and CVV2 / CVC2 code – the last three digits of the number , written in the signature field of the card. If you are registered in the Verified by VISA or MasterCard SecureCode authentication schemes, an authentication page opens where you enter your authentication password. Please note that your V PAY or MasterCard Electronic card will only be accepted if it is registered to participate in the Verified by Visa or MasterCard SecureCode online authentication schemes. When paying by card, the money is deducted from the “Purchase (PURCHASE)” transaction – immediately.
To protect you from abuse when paying with your Visa or MasterCard, we apply the best practices recommended by international card organizations:
- The security when entering and transferring the card data is ensured by using the SSL protocol for encrypting the connection between our server and the payment page of our servicing bank.
- The authenticity of your card is verified by entering a security code (CVV2)
- In addition, to identify you as a cardholder, the payment server for e-commerce of our servicing bank supports the authentication schemes of international card organizations
– Verified by VISA and MasterCard SecureCode, in case you are registered to use them.
Bank transfer – you receive a pro forma payment, which will describe our bank details. As a basis for payment, you must write down the number of the proforma invoice for which you pay. Payment can be made at a physical branch of a bank, or if you have active online banking, you could also make an online transfer. As soon as the payment is reflected in our system, the User will have access to the Training or to the Product from the Market. Depending on the servicing bank of the User, it is possible to have a delay of the transfer up to three working days;
The main currency in the Site is Bulgarian Lev. All prices of the products are final and all taxes / fees are included. The presentation of the base currency (Bulgarian lev) in another currency (eg euro or dollar) has only a presentational and orientational purpose for the value, as the currency conversion is automatic and the final transaction is always in Bulgarian lev.
Some products may be available to you for free, while other products may be purchased for a fee. You agree that you are solely responsible for all fees associated with purchases you make on the Site. If you wish to purchase a Product, we may, for your convenience, provide a link on the Site to a payment processor that will process your payment for such product (“Payment Processor”). Please note that the Payment Processor is a product of a Third Party and that the use of the Payment Processor website and related services is governed by the terms and conditions of the Payment Processor and not by these Terms of 3D Lab Academy Ltd. does not bear any way of responsibility for the General Terms and Conditions of the Payment Processor. We recommend that you read the terms and conditions of the Payment Processor before making purchases. You agree that 3D Lab Academy Ltd. reserves the right to add or remove payment processing methods at its sole discretion and without notice to you.
Refunds and claims
Our main goal is that what you buy from the site 3dlab.bg will be useful and valuable for you. You can write to us at [email protected], with your good reasons, within 14 days of purchasing a product from the market (3D models and textures) and within 30 days of purchasing Training with a request to recover the amount. Describe the exact cause and we will try to fix the original problem. Sometimes it can be our technical error related to many aspects of the finalization of the product, which we can easily eliminate and you get the final product for which you paid with eliminated errors.
The next option is to offer you a similar product with which you can replace the product you want to return. We guarantee a full refund and refund only in cases where the ordered product has errors that we can not eliminate or when we can not help in any other way to eliminate the problem, or the product itself is described with large differences from the actual parameters, where you may be misled about the content. In case of wrong purchase of a product, we can offer replacement with a correct one.
Points received for rewarding from our loyalty program – 3D Lab Union, which are accumulated as “gems” based on a product returned in this way, will be removed from the relevant buyer profile.
Please note that 3D Lab reserves the right to limit or deny the right to a refund for products that are not defective or purchased more than 14 days before 3D models and textures or 30 days for training before requesting a refund.
Disclaimer of Warranties
The Site and the products available through the Site and all other information, content, software, documents, and related graphics used on the Site may include technical inaccuracies, errors, or omissions. periodic changes to the information can also be made here.
3D Lab Academy Ltd. and / or its subsidiaries and affiliates may, but are not obliged to make any changes and improvements to the site, the products available through the site and any other information, content, service, software , product (s), documents and / or programs at any time.
Changing the prices of the goods
3D Lab Academy Ltd. has the right to change prices at its discretion at any time without prior notice to users. The consumer is obliged to pay the price that was current at the time of concluding the contract. In case of technical errors in the publication of the site, 3dlab.bg has the right to refuse to perform the contract and does not owe compensation in any way to the user, except to refund the amounts paid by the user, if any. The message for reduced prices is by placing the new price next to the old one, which is crossed out. If no term of the reduced price is indicated, this price shall be valid until the quantities are exhausted, but not more than 1 month or 6 months when it is under conditions under Art. 66 para 2 of the CPA.
Intellectual Property Rights-Training
During the use of the site 3dlab.bg,, the User will have access to various materials, including written texts, audio and video content, graphic images, photographs, diagrams, drawings, sketches, source codes and the like. Regardless of whether it is a paid training or a free course from the site 3dlab.bg, these materials are protected objects of intellectual property according to the Bulgarian legislation, the holder of which is 3D Lab Academy EOOD. For this reason, the User may use the materials provided to him only for the purposes of his training in 3dlab.bg, and he is obliged to stop using them after the termination of the contract between the parties. In connection with the protection of the above intellectual property, the User has no right on its own or on behalf of others to display, advertise, reproduce, use, store, translate, process, publicly present, and / or copy, in whole or in part, the materials provided to him, without the prior written consent of 3D Lab Academy EOOD.
Video tutorials are protected by copyright. Downloading the lessons for personal use or their distribution is interpreted as a violation of the copyright of 3D Lab Academy EOOD.
Upon finding a violation of copyright, 3D Lab Academy Ltd. has the right to sanction users who violate the rights, and may deactivate a user profile, prevent the use of courses and the issuance of certificates to users who have downloaded the lessons for personal use or distribution. .
Each user has access to the video tutorials through a user profile. The user profile is created when registering on the site. The user profile is used by the user to access the video tutorials on the site. A user profile can only be used by one customer. If it is detected that two users use the same profile to access the lessons, we have the right to close the client’s user profile.
Intellectual Property Rights-Products from the Market
Regardless of whether it is a paid product (3D models, textures, HDRI, etc.) from 3dlab.bg or a free resource from the market (freebies), these materials are protected intellectual property under Bulgarian law, the holder of which is 3D Lab Academy Ltd. .
Terms of use for the Products from the Market
You can use the purchased Products in your personal, commercial and educational projects, if you do not violate the rules defined in the “Terms of Use” of the website, and the following basic principles:
- you do not resell, rent under any kind of any of the products that you have purchased / downloaded from the site 3dlab.bg and / or are owned by 3D Lab Academy Ltd.
- do not include the Products in groups with other products you sell
- you do not distribute Product (s) or its modifications (even parts of the respective Product (s))
- do not use our Products in projects that are not protected from retrieval of a Product from other users
- do not use textures in logos, watermarks or trademarks of any kind.
Our Products cannot be used to create logos and trademarks of any kind.
- You can use the products from the section Freebies in your personal, commercial and educational projects, if you do not violate the rules defined in the “Terms of Use” of the website, and the following basic principles:
- you do not resell, rent under any kind of any of the products that you have purchased / downloaded from the site 3dlab.bg and / or are owned by 3D Lab Academy Ltd.
- do not include the Products in groups with other products you sell
- you do not distribute Product (s) or its modifications (even parts of the respective Product (s))
- do not use our Products in projects that are not protected from retrieval of a Product from other users
- do not use textures in logos, watermarks or trademarks of any kind.
- Our Products cannot be used in plugins or software developed by various persons from 3D Lab Academy Ltd.
- You cannot use 3D models from the 3D lab in scenes that you sell, give away for free, or include in packages with other products.
- You cannot use 3d lab textures in shaders, scenes, or 3d patterns that you sell, give away for free, or include in packages with other products.
- You cannot violate the rules defined in the “Terms of Use” of the site, namely the following basic principles:
- you do not resell, rent under any kind of any of the products that you have purchased / downloaded from the site 3dlab.bg and / or are owned by 3D Lab Academy Ltd.
- do not include the Products in groups with other products you sell
- you do not distribute Product (s) or its modifications (even parts of the respective Product (s))
- do not use our Products in projects that are not protected from retrieval of a Product from other users
- Do not use textures in logos, watermarks or trademarks of any kind.
LOYALTY PROGRAM “3D LAB UNION”
3D Lab Union is our loyalty program, with which we, the team of 3D Lab Academy have the opportunity to thank our customers for their support and understanding. By participating in the program you will have the opportunity to enjoy big discounts, based on points earned.
The points that are collected and used for a direct discount are called “Gems”. For each item corresponds a certain discount from the next purchase on the site. These points can be used only in our website 3dlab.bg to generate a discount and do not make sense of any virtual currency. For every 1 euro with which you have paid for a product on the website 3dlab.bg you will receive 10 Gems (exchange points).
Gems (exchange points) are automatically generated based on your purchases on the website 3dlab.bg according to the total amount of the order and then automatically added to your personal profile, which also means that the accumulated points can be used only by you through your profile.
During the order process of a Product from the site 3dlab.bg there will be a section in which you will be able to make an active option for using a discount with the accumulated gems (exchange points).
For every 1000 gems you can use a discount of 4 leva. The maximum percentage discount on the value of the entire purchase can reach 80%.
Information about the available gems (exchange points) will be shown in your personal profile.
Gems do not have validity over time (they do not expire), you can accumulate and use them as you see fit.
Trade Marks
All used names, signs and symbols of products published on this site are trademarks or are protected by copyright, which are the property of their owners.
Any content published in 3dlab.bg in any form (text, image, video or audio) by users as a question, answer, comment, article, lesson, guide, becomes the property of 3D Lab Academy Ltd.
Additional conditions
Using 3dlab.bg, the User agrees:
- to observe the copyrights of all materials of 3D Lab Academy EOOD;
- that 3D Lab Academy EOOD has the right to distribute, change, adapt and use all content provided by Users in 3dlab.bg, including homework solutions, tasks, code, articles, programs, comments, etc .;
- that 3D Lab Academy EOOD has the right to unilaterally change the content of the courses, their program, requirements and criteria for exam and assessment; to introduce new courses or remove lectures, courses, products from the market, etc .;
- that 3D Lab Academy EOOD has the right to unilaterally change the content or completely remove products (whether paid or free) from the market in 3dlab.bg;
- that 3D Lab Academy EOOD has the right to restrict access to all materials, courses and products that are not intended for public use;
- that 3D Lab Academy Ltd. has the right to send emails to its users information related to trainings, seminars, competitions, new products, campaigns, discounts and other initiatives. At any time, the User has the right to refuse to receive these emails via the “unsubscribe” button in the sent email or by contacting us at the specified contacts.
In case 3D Lab Academy EOOD suffers any damages as a result of actions or inactions of Users who have concluded a training contract and / or purchased a product from the market (regardless of whether the product is paid or free), Consumers are obliged to fully compensate 3D Lab Academy Ltd.
In case, as a result of actions or inactions of Users, third parties file claims against 3D Lab Academy EOOD, the specific User or Users, due to whose action or inaction the claims are filed, are obliged to compensate and be fully liable to the third party.
Disclaimer
3D Lab Academy EOOD is only responsible for providing access to the Site and for providing products through the Site under the terms of their respective license agreements. 3D Lab Academy Ltd. is not liable in connection with Third Party Publishers and / or Third Party Products and to the maximum extent permitted by applicable law, you waive all claims against 3D Lab Academy Ltd. and / or its subsidiaries and related parties and any of its employees, directors, shareholders, agents and representatives of any liability for claims, damages (direct and indirect), costs and expenses (including court costs and attorneys’ fees) of any kind and nature arising from or in any way way related to Third Party Publishers and / or Third Party Products.
Changes to the conditions
3D Lab Academy Ltd. has the right to change or replace these General Terms and Conditions, to inform users by message in 3dlab.bg or by email. The amendments will be considered accepted by the participant if he does not object to them in writing within three days of the notification.
Correspondence
All notices and other communications concerning the training contract and / or the relationship between the parties shall be in writing and delivered by registered mail or return mail, express mail or other express or courier delivery, electronically to the specified by countries email addresses. In order to exclude any disputes, the parties understand that the correspondence exchanged between them in electronic format will be recognized as official written evidence.
Final provisions
All disputes between 3D Lab Academy Ltd. and the Users are resolved through negotiations and in a friendly manner between the parties. In the event that the Parties do not reach a mutually acceptable agreement, all disputes arising out of or relating to this Agreement, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, and disputes concerning the filling of gaps in the Agreement or its adaptation to new circumstances may be lawfully authorized. The invalidity of individual clauses of the training contract does not lead to the invalidity of the entire contract. The parties must take measures to replace the invalid clause with another such contractual provision, and if they do not reach an agreement, it is replaced by law by the mandatory rule of law, if any.